Terms and conditions

1. DEFINITIONS

   In these Terms and Conditions, "we," "us," or "our" refers to Pure Casino Lethbridge, while "you" refers to the user of our services.

2. ACCEPTANCE OF TERMS AND CONDITIONS

   By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any term or condition, please do not use our services.

3. SERVICE DESCRIPTION

   Pure Casino Lethbridge provides a range of gaming services at its physical location in Lethbridge, Alberta. Our services include slot machines, table games, and loyalty programs designed for adult players from Canada and visiting tourists alike.

4. AGE RESTRICTIONS

   To be eligible to play on our premises, you must be at least 18 years old. You are not permitted to use our services if you are under the age of majority or barred by law enforcement or regulatory orders.

5. PROVINCIAL REGULATIONS

   Our operations comply with Alberta Gaming, Liquor & Cannabis regulations and guidelines for land-based gaming venues in Canada. We reserve the right to modify or update these Terms and Conditions to ensure compliance with changing provincial laws and regulations.

6. PLAYING TERMS AND CONDITIONS

   You are solely responsible for any losses incurred while playing on our premises. You must comply with all applicable laws, rules, and instructions provided by staff during your visit. Failure to do so may result in account restrictions or termination of service.

7. LOYALTY PROGRAMS AND PROMOTIONS

   Participation in our loyalty programs is subject to the terms and conditions set forth in the program documentation. All promotional offers are governed by specific rules, which will be provided at the time of promotion.

8. DEPOSIT LIMITS AND SELF-EXCLUSION

   We support voluntary self-exclusion programs designed to help individuals manage their gaming habits responsibly. You may contact us to opt-in for these services or to request assistance with responsible gambling practices.

9. SECURITY AND FAIR PLAY

   Pure Casino Lethbridge employs state-of-the-art technology and security measures to ensure the integrity of our games and protect your personal data. Our RNG (Random Number Generator) systems are tested and certified by independent laboratories, ensuring compliance with statistical fairness requirements.

10. CLAIMS AND DISPUTES RESOLUTION

    You must report any disputes or concerns regarding your gaming activities in writing within 30 days from the date of dispute. We will investigate all claims fairly and promptly, acting according to our policies and procedures for resolving customer complaints.

11. RIGHT TO MODIFY TERMS AND CONDITIONS

    We reserve the right to modify these Terms and Conditions at any time without prior notice to you. Your continued use of our services following such changes shall constitute your acceptance of the revised terms and conditions.

12. GOVERNING LAW AND JURISDICTION

    These Terms and Conditions are governed by and construed in accordance with the laws of Alberta, Canada. Any disputes arising from these Terms and Conditions will be resolved exclusively through the courts situated within Alberta, Canada.

13. ENTIRE AGREEMENT

    This Agreement constitutes the entire understanding between you and us regarding your use of our services and supersedes any prior or contemporaneous agreements or understandings, whether written or oral, relating to the subject matter hereof.

14. NO WAIVER OF RIGHTS

    We may waive some rights under these Terms and Conditions without prejudice to other provisions. A waiver by us will not operate as a subsequent consent to similar behavior on your part.

15. INVALIDITY OR UNENFORCEABILITY

    If any term or provision of this Agreement is deemed invalid or unenforceable, the remaining terms and conditions shall remain in full force and effect.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions as set forth above.